Privacy Policy
Your privacy matters to us. This Privacy Policy explains what information Xtreme HD IPTV collects, how we use it, and the choices you have when you visit our website or subscribe to our IPTV service. By using our website or services, you agree to the practices described below.
Information We Collect
We only collect the information we need to provide and improve our service:
- Account & contact details — such as your name, email address and phone number, provided when you place an order or contact support.
- Order information — the plan you choose, subscription duration and order history.
- Payment information — payments are processed by trusted third-party payment providers. We do not store your full card details on our servers.
- Technical & usage data — such as IP address, browser type, device information and pages visited, collected automatically to keep the site secure and working well.
How We Use Your Information
- To process your orders, activate your subscription and deliver your login details.
- To provide customer support and respond to your questions.
- To send service-related messages such as invoices, renewal reminders and important notices.
- To maintain security, prevent fraud and improve our website and service.
Cookies
Our website uses cookies and similar technologies to remember your preferences, keep you signed in, and understand how the site is used. You can control or disable cookies in your browser settings, though some features may not work correctly without them.
Analytics
We may use analytics tools to understand traffic and improve the experience. These tools collect aggregated, non-identifying information such as page views and general location.
Advertising
Where advertising or affiliate links appear, third parties may use cookies to measure performance. We aim to work only with reputable partners and to disclose commercial relationships where appropriate.
Third-Party Services
We rely on selected third parties — such as payment processors, hosting and streaming infrastructure providers, and support tools — to operate our service. These providers only receive the information needed to perform their function and are expected to protect it.
Data Security
We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. No method of transmission over the internet is completely secure, but we work hard to safeguard your data.
Data Retention
We keep your information only for as long as necessary to provide the service, meet legal and accounting obligations, and resolve disputes. When it is no longer needed, we delete or anonymise it.
Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain processing. To make a request, contact us using the details below and we will respond in line with applicable law.
Children
Our service is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date, so please review it periodically.
Contact
If you have questions about this Privacy Policy or how we handle your data, please contact us and our team will be happy to help.